FAQ
How Do I upload my tracks after paying?
Once the payment is complete you will be re-directed to the page that contains our Sendspace dropbox, this is where you can upload your tracks. The maximum file size for a single upload is 2gb so if your uploading multiple songs then it may be neccasary to split them up into different archives.
It’s best to zip the song files up into a single archive to keep everything neat and tidy, please make sure to label your files so they at least contain the track name and preferably your name (or artists name). If you’re familiar with .rar archives then this a great method also and are generally more compacted and quicker to send.
Can I use my own file hosting site or server to send files?
Yes, no problem there. We receive files through many different file transfer sites. One of the new great services is “We Transfer” www.wetransfer.com
Can I post the files on CD/DVD if I have a slow internet connection?
Yes, if you wish to do this then please drop us an email and we will give you our postal address.
Is it possible to request changes after the master is delivered?
Absolutely, in fact this is probably the biggest difference between many other services of this kind that often charge per hour for this work.
Without trying to sound too cheesy, we believe that the music and your artistic intentions are the most important thing and therefore you should be happy with everything. It’s in our best interests to deliver this as efficiently as possible.
Do you mix different genre’s (Hip-Hop, Metal, Country, Folk, Reggae, Rock, Pop, Dance etc..)
We have mixed and mastered a huge range of musical styles over the years so we have the experience in learning the needs of expression in all major forms of music. For specific mixing details concerning your sub-genre, it’s always better if you can give us as much information as possible in order to get to the heart of the sound you’re looking for.
Do you do editing as part of the standard price?
Not generally, but if you do need something looked at then by all mean let us know to see what can be done, sometimes It’s possible help out with certain problems although it does take longer to process if this is necessary.
Do you provide vocal tuning as part of the standard price?
Yes, vocal tuning is included. We have extensive experience in getting the best out of Melodyne and Autone for the approach you need, whether it’s a natural organic sound to the full T-pain effect.
Can you embed ISRC codes?
Yes we can embed them into the metadata of the wav file.
How do you manage to keep the service affordable?
We take great pride in keeping the service within the reach of independent artists and those who are on a limited budget. The studio and the online service rely on careful management and ensuring the cost margins are minimised without compromising the professional approach and the time taken to perform the service and the equipment used to do it.
What equipment do you use?
The studios are a hybrid blend of analogue and in the box processing, a kind of best of both worlds approach. The monitoring environments are carefully created and we use a good range of monitors, SE Egg, JBL, Yamaha (speakers); Sennheiser, Sony, AKG (headphones). We have a recording facility and a dedicated mixing room, both of which are used for mixing.. Outboard processing from Urei, Lexicon, Soundcraft, Drawmer,TL Audio, RME, DBX, Focusrite etc.. In the box we have Pro Tools, Cubase, Logic, Waves, SSL, Softube and many more plug-ins. Certainly enough to perform the mixing and mastering with a breadth of options to get the results we desire.